Terms of Service

Welcome to Zomeel. By using our website and placing an order, you agree to the terms below. We’ve kept them simple and easy to understand.

Using Our Website

You agree to use the Zomeel website for lawful purposes only. Please do not misuse the website, attempt to damage it, or interfere with its normal operation.

Products & Pricing

We do our best to make sure product descriptions, images, prices, and other information on our website are accurate.

However, there may occasionally be small differences in product appearance, colors, or packaging.

Zomeel reserves the right to update product information, prices, or availability at any time without prior notice.

Orders

When you place an order, you are providing accurate and complete information, including your name, phone number, and delivery address.

After placing your order, we may contact you to confirm the order and delivery details.

We reserve the right to cancel or refuse an order in certain situations, such as incorrect information, product availability issues, or suspected fraudulent activity.

Payment

We currently offer Cash on Delivery (COD) for orders in the UAE.

Payment is made to the delivery agent when your order arrives.

Delivery

We offer free delivery across the UAE.

Orders are generally delivered within 3–5 business days. Delivery times may occasionally vary due to courier delays, weekends, public holidays, weather, or other circumstances beyond our control.

Returns & Refunds

We offer a 7-day easy return policy.

If you are not satisfied with your purchase, you can contact us within 7 days of receiving your order to request a return.

Approved refunds are generally processed within 2 days after we receive and approve the returned product.

For complete details, please see our Return & Refund Policy.

Intellectual Property

All content on the Zomeel website, including logos, product images, text, graphics, and other materials, belongs to Zomeel or its respective owners.

You may not copy, reproduce, or use our content without permission.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page.

By continuing to use our website after changes are posted, you agree to the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: info.zomeel@gmail.com

WhatsApp: Contact us through WhatsApp for assistance.

Thank you for choosing Zomeel. ❤️