Return & Refund Policy

At Zomeel, we want you to feel happy and confident with every purchase. If something isn’t right, don’t worry — we’re here to make the return process simple and easy.

7-Day Easy Returns

You can request a return within 7 days of receiving your order.

To be eligible for a return, the product should be:

  • Unused and in its original condition

  • In its original packaging

  • Complete with any accessories or items that came with it

Refunds

Once we receive your returned product and confirm that it meets our return conditions, we will process your refund.

Refunds are processed within 2 days after the returned product has been received and approved.

For Cash on Delivery (COD) orders, our team will contact you to arrange the refund method and required details.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. We’ll review the issue and help you with a suitable solution.

How to Request a Return

To start a return, simply contact us through WhatsApp or email and provide your order details. Our team will guide you through the process.

Email: info.zomeel@gmail.com

We’re committed to keeping returns easy, fair, and hassle-free for our customers.

Thank you for shopping with Zomeel! ❤️